ATTENTION: This site has been created in order to report the scam carried out by LIGO LIVE streaming application, available in the IOS store and in the GOOGLE market. More than thirty agencies and hundreds of streamers who belong to the United States and Philippines region of their application have been scammed. A total of $304,000 has been stolen. We hope that this information will help to prevent future scams by the company that owns this application, which apart from LIGO LIVE, currently has the following applications active and available for download: LAMI LIVE, LIGHT CHAT, HAKI, all three of them registered at the same address as the original LIGO LIVE. In addition, the following applications have also been developed by the same company, although we have not been able to locate their exact registration location: FANCY, OOHLA and LIYA. There may be more that we are not aware of, so we recommend being extremely careful before investing money or work in an application unknown to you. LIGO LIVE is an application that belongs to the Streamming business sector. That means, that any user over 18 years of age has the possibility of live broadcasting while interacting with the public that visits him. The application has the "virtual gifts" option enabled, so any user who wants to support the streaming can buy "virtual coins". These “virtual coins” will be given to the streamer, who will later be able to exchange them in real money as a salary. The more coins received, the higher the payment will be. The streamer goal is to reach the target of coins most rewarded by the application. LIGO LIVE works with agencies. Agencies are in charge of guiding the streamers, and helping them to achieve their goals (only in the case they could not complete the desired goal of coins). In these cases, we support our streamers in the exactly amount of virtual coins that the streamer lacks to complete his goal and in this way, the streamer will receive a salary payment from the application greater than the money that the agency or the streamer had to spent in coins to complete the goal. In March of this year 2022, LIGO LIVE enabled the possibility that users from the Philippines and the United States could broadcast and work on the application. We were provided with the salary policy attached below. In that policy, LIGO LIVE contemplates two different types of salaries; the salary made for the streamers under “the commission policy” (for newcomers or those streamers who dont reach the goal of $300/month) and the salary made for the streamers under “the basic policy“ (which offers a better salary payment ratio for those broadcasters that the previous month have managed to reach the goal of $300).
Everything was working fine until August of this year, when LIGO LIVE informed us, through their manager of the Philippine region, LARTIC, the following announcement on whattshap.
With Just one day in advance, on August 31, LIGO LIVE informs us that the salary policy that we had until now was going to change from September, decision that was going to harm all those broadcasters and agencies that supported themselves buying coins on the commission policy in order to access a better salary through the Basic policy. Despite the general discomfort, not only because of the change in salary policy, but also because a change of this importance was announced with only one day in front, we could not do anything but accept the conditions.
At the end of August, LIGO LIVE enabled their managers to send virtual coins. In that way, those agencies that would like to acquire coins by deducting their price from their own pending salary would be able to do it. This was standard practice by the company at the end of each month. (Attached photo of one of the scammed agencies accepting the discount of virtual coins from their next salary).
On September 6, LIGO LIVE makes a new announcement through LARTIC. On this occasion, LARTIC announces that the company is going through a financial crisis in the Philippines region. For that reason, they will only be able to pay half of the pending salary to streamers and agencies. The other half will be paid in the form of virtual coins, decision that will force us to continue in the application if we want to recover half of our salary. In addition, those agencies (the majority) that acquired virtual currencies at the end of August, not knowing the true situation of the company, will receive less than half of the salary in cash, since the acquired coins were already deducted from their pending salary and the half of the salary that LIGO LIVE will pay is calculated AFTER that deduction. (Attached photo of the announcement and arguments that LARTIC uses to justify her decision).
As announced, half of the salary after the deduction of the coins was paid, however, the other half was not paid in virtual coins. LIGO LIVE never clarified what the payment plan was for that money, the answer we always received from them was: “When we would recover from the crisis”.
On September 22, LARTIC returns with a new announcement. The number of streamers that agencies could have in basic salary policy was going to be reduced by half, which means that our salary and the streamers salaries next month, in October, would be considerably lower. Once again justifying this decision in the crisis they were going through.
On October 3, we received a new announcement by LARTIC. This time, she provides us with a list of broadcasters who will be penalized between 30% and 43% of their salary for not having been in front of the camera at a certain time, or simply having their cell phones sideways when they were broadcasting. At this point, the discomfort for the unfair actions of this company was growing, we could no longer justify their decisions merely because of a financial crisis.
On October 11, when we were all waiting for our salary, LARTIC left the Whassapp group that we shared with her and all agencies on the Philippine region. She blocked our numbers and she made an announcement to the Region Managers. Basically she communicated them that LIGO LIVE took the decision to close the Philippine and USA region, and that they don’t have the intention to pay the salaries to the agencies and broadcasters, not just only the half salary missing from August, but also the pending salary from September. She offered as compensation 6,000 dollars (which have not been paid) of the 304,000 dollars pending payment. When the managers tried to talk to her about solutions, her response was: I'm too busy to solve those problems. After that, we have all been blocked from the application and we can no longer access to it from our phones.
This is our situation now. LIGO LIVE app, and the rest of the apps that belong to this company, are still active, with a large number of broadcasters and agencies that are unaware of the situation and the true nature of this company. We have tried unsuccessfully to contact the LIGO LIVE support team, but they do not respond to our messages. We have contacted PAYONNER also, since the payments were made through this platform, but unfortunately they have already emptied their account and there are no funds that we can recover. Our next step is to take legal action and try to prevent this scam from affecting more people.
In the legal terms of LIGO LIVE, it is reported that the company that owns this application is called: HULE TECHNOLOGY GROUP LIMITED, located in Hong Kong. We also provide the contact details of LARTIC and CARMEN, the only two contacts that we had with this company.
LARTIC: +8618077096903,+8618077096903
CARMEN: +8613250598649
If you read this information, and you can help us spread the scam, we will be very grateful. Also if you know a team of lawyers in HONG KONG that can help us in this case. We are determined to reach as many people as possible so that this company stops fraud and justice is served.
If you want to contact us, you can send an email to the following address: unitedagenciesphilippines@outlook.com.
Thanks for your time and support, let´s do justice!
Comments